Virtual Workforce Management

Find Work for Robots

We Create Business Process Architecture for your Digital Workforce

Demand Generation is the most critical aspect of Software Robotics. This allows organization shift from applying RPA as an automation tool to a platform for Digital Labor.

RPA clients that cannot scale their solutions and are aborting implementations. Buyers are backed into a corner with broken delusions of automation grandeur as their CoEs fail.
— Hourses for Sources

Organizations underestimating the importance an effective mechanism for Demand Generation fail to realize benefits from this technology.

All of our clients display common guiding principles and these guidelines underpin VWM's Demand Generation methodology.

  • Reduction of widespread root causes that erode value (e.g. rework, down time, over service, intervention, cycle time, errors, misperception)
  • Delivery of broad-based benefits: cost; revenue; service; quality, which are process-agnostic (i.e. can be applied within various businesses; across peers; across geographies) 
  • Combining the most effective methodologies (e.g. Six Sigma, Lean Improvement, Kaizen Methods, Total Quality Management, Quality Function Deployment, Lean Six Sigma, Voice of the Customer) and RPA technology. 

Our approach for creating work for Robots has been developed and tested in conjunction with companies, that have successfully integrated and scaled Robotic Process Automation (RPA) technology across multiple business units. 

Transitioning to RPA-enabled processing starts with a perception test of the existing operation. This allows us to identify areas with constrained operational performance. After the interviews have been completed we then capture underlying business processes inside areas of interest. Finally, we adjust process work flows to accommodate robots capabilities.

A Business Architect is able to execute all aspects of Demand Generation Framework. This individual is responsible for ensuring successful integration of RPA into existing business process architecture. This role is typically performed by a an Operational Strategy expert with hands-on experience in Robotic Process Automation implementation and Operational Strategy. A supporting cross-functional team, consisting of a Business Process Improvement Analyst, an RPA Designer, and a Business Analyst is able to offer necessary support.